Terms & Conditions – jl365 Casino

1.Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jl365 ("jl365," "we," "us," or "our") governing your access to and use of the jl365 online gaming platform, including all games, features, promotions, and services available at jl365.one and any associated mobile or web applications (collectively, the "Platform").

By creating an account, logging in, depositing funds, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree to these Terms in their entirety, you must immediately cease using the Platform.

2.Eligibility

To register and use the jl365 Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is a mandatory requirement under PAGCOR regulations applicable to casino-style online gaming in the Philippines. jl365 strictly enforces this age restriction and reserves the right to request government-issued identification at any time to verify age.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law or the laws of your jurisdiction of residence.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or immediate family member of jl365 or any of its affiliated entities, game providers, or payment processors.
• You must not have been previously excluded, suspended, or banned from the jl365 Platform or any other PAGCOR-regulated gaming platform.
• You must not be registered on any self-exclusion list maintained by PAGCOR or any other recognized responsible gaming authority.

3.Account Registration

Each player is permitted to hold one (1) active account on the jl365 Platform. The creation of multiple accounts by a single individual, whether under the same or different names, is strictly prohibited and constitutes grounds for immediate suspension of all associated accounts and forfeiture of any balances therein.

When registering, you agree to:

• Provide accurate, current, and complete information as required by the registration form, including your full legal name, date of birth, valid email address, and contact number.
• Maintain and promptly update your account information to ensure it remains accurate and complete at all times.
• Keep your login credentials, including your username and password, strictly confidential. You are solely responsible for all activity that occurs under your account.
• Notify jl365 immediately upon becoming aware of any unauthorized access to or use of your account by contacting our support team.
• Not share, transfer, sell, or otherwise permit any third party to access or use your jl365 account.

jl365 reserves the right to verify your identity at any time by requesting supporting documentation, including but not limited to a government-issued photo ID (e.g., Philippine passport, driver's license, or UMID), proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension pending verification.

4.Deposits & Withdrawals

jl365 supports deposits and withdrawals via the following approved payment methods for Philippine players: GCash, PayMaya/Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and debit cards. All transactions are processed in Philippine Peso (PHP / ₱).

• Deposits: Deposits are credited to your jl365 account upon confirmation from the payment provider. Minimum deposit amounts are specified on the deposit page and are subject to change. jl365 does not charge fees on deposits, though your payment provider may apply their own charges.
• Withdrawals: Withdrawal requests are processed within the timeframes stated on the withdrawal page. jl365 reserves the right to conduct identity and source-of-funds verification before processing any withdrawal. Withdrawals will be returned to the same payment method used for the corresponding deposit where technically possible.
• Bonus Wagering: Funds credited as bonuses are subject to wagering requirements before they may be withdrawn. Full bonus terms are disclosed at the time of each promotion.
• Prohibited Funding Sources: Credit card deposits for gambling purposes are not accepted in compliance with applicable Philippine regulations. Cryptocurrency deposits and withdrawals are not supported.
• Suspicious Transactions: jl365 reserves the right to delay, withhold, or reverse any transaction that it reasonably suspects to be fraudulent, in breach of these Terms, or in violation of applicable anti-money laundering laws.

5.Bonuses & Promotions

jl365 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions disclosed at the time of the offer, including wagering requirements, minimum odds, game restrictions, time limits, and maximum withdrawal caps. The following general rules apply to all jl365 promotions:

• Bonuses are available to eligible registered players only. jl365 reserves the right to determine eligibility at its sole discretion.
• Only one bonus may be active at a time unless otherwise stated in the specific promotion terms.
• Bonuses may not be transferred, exchanged for cash, or combined with other offers unless explicitly permitted.
• jl365 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that any modification will not adversely affect bonuses already claimed and in active use.
• Any attempt to abuse, exploit, or circumvent bonus terms — including through the use of multiple accounts, coordinated betting strategies, or other fraudulent means — will result in forfeiture of the bonus and any winnings derived therefrom, and may result in account suspension.

6.Prohibited Conduct

You agree that you will not, directly or indirectly, engage in any of the following conduct while using the jl365 Platform:

• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform or gain an unfair advantage in any game.
• Engaging in collusion, chip dumping, match-fixing, or any other form of cheating or fraudulent play.
• Attempting to hack, reverse-engineer, decompile, or otherwise tamper with the Platform's software, servers, or security systems.
• Using the Platform for any money laundering, terrorist financing, or other illegal financial activity.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Allowing or facilitating access to your account by any third party, including minors.
• Engaging in any conduct that disrupts, damages, or impairs the Platform or the experience of other players.

Violation of any of the above prohibitions may result in immediate account suspension or termination, forfeiture of all balances and pending withdrawals, and referral to law enforcement or regulatory authorities as appropriate.

7.Intellectual Property

All content on the jl365 Platform, including but not limited to software, game engines, graphics, logos, trademarks, text, audio, video, and user interface elements, is the exclusive property of jl365 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Platform without the prior written consent of jl365. The jl365 name, logo, and all related marks are trademarks of jl365 and may not be used without express written authorization.

8.Limitation of Liability

To the maximum extent permitted by applicable law, jl365 and its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of or inability to use the Platform, even if jl365 has been advised of the possibility of such damages.

The Platform is provided on an "as is" and "as available" basis. jl365 makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. jl365 does not guarantee that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

In jurisdictions that do not allow the exclusion or limitation of certain warranties or liabilities, jl365's liability shall be limited to the fullest extent permitted by law. Nothing in these Terms shall limit jl365's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

9. Responsible Gaming

jl365 is committed to promoting responsible gaming practices. We recognize that gambling can become harmful for some individuals, and we take our duty of care seriously. The following responsible gaming tools are available to all jl365 players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account.
• Loss Limits: Restrict the maximum amount you can lose within a defined period.
• Session Time Limits: Set reminders or hard limits on how long you play in a single session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Receive periodic notifications showing your session duration and net gaming activity.

jl365 strictly enforces the 21+ age requirement in compliance with PAGCOR regulations. If you believe you or someone you know may have a gambling problem, we encourage you to seek help and to use the self-exclusion tools available on the Platform. For further guidance, visit our Responsible Gaming page.

10.Termination

jl365 reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, if jl365 reasonably determines that you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory directive.

Upon termination for cause, jl365 may forfeit any bonus balances and withhold any pending withdrawals pending investigation. Real-money balances not subject to forfeiture will be returned to you via your registered payment method following completion of any required verification procedures.

You may close your account at any time by contacting jl365 support. Account closure requests will be processed within five (5) business days. Any remaining real-money balance will be returned to your registered payment method after all pending wagers are settled and applicable verification is complete.

11.Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of the jl365 Platform shall be subject to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines, unless otherwise required by applicable PAGCOR regulations or mandatory consumer protection laws.

jl365 operates under the regulatory authority of the Philippine Amusement and Gaming Corporation (PAGCOR). In the event of any conflict between these Terms and applicable PAGCOR regulations, the PAGCOR regulations shall prevail to the extent of the conflict.

12.Amendments

jl365 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jl365 will notify registered players via email or a prominent notice on the Platform at least seven (7) days prior to the changes taking effect, except where immediate changes are required by law or regulatory directive.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure as described in Section 10.

13.Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jl365 support team. Our Filipino-speaking support agents are available 24/7 to assist you.

• Email: [email protected]
• Live Chat: Available directly on the jl365 Platform, 24 hours a day, 7 days a week.
• Response Time: Email inquiries are typically responded to within 24 hours. Live chat average response time is under 3 minutes.