Privacy Policy – jl365 Casino

1.Who We Are

jl365 ("jl365," "we," "us," or "our") operates the online gaming platform accessible at jl365.one and any associated mobile or web applications (collectively, the "Platform"). jl365 is the data controller responsible for the personal information collected through the Platform.

jl365 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to handling all player data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as all other applicable data protection laws in the Philippines.

This Privacy Policy applies to all users of the jl365 Platform, including registered players, visitors, and any other individuals whose personal data is processed by jl365 in connection with the Platform. By using the Platform, you consent to the data practices described in this Privacy Policy.

2.Data We Collect

jl365 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

jl365 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law (for example, in connection with responsible gaming assessments or self-exclusion requests).

3.How We Collect Data

jl365 collects personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions, you provide personal data directly to jl365.
• Automated technologies: When you access the Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: We may receive data about you from payment processors (e.g., GCash, Maya, BPI), identity verification service providers, fraud prevention agencies, and PAGCOR or other regulatory bodies where required by law.
• Publicly available sources: In limited circumstances, we may collect data from publicly available sources to verify information you have provided or to comply with our legal obligations.

4.How We Use Your Data

jl365 uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your jl365 account, including verifying your identity and age (21+ requirement) in compliance with PAGCOR regulations.
• Service delivery: To provide you with access to games, process deposits and withdrawals, credit bonuses, and deliver all other Platform features and services.
• Legal and regulatory compliance: To comply with PAGCOR licensing requirements, the Philippine Data Privacy Act, Anti-Money Laundering Act (AMLA), and other applicable laws, including filing mandatory reports with regulatory authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other illegal or prohibited conduct.
• Responsible gaming: To monitor gaming behavior, enforce deposit and loss limits, process self-exclusion requests, and identify players who may be at risk of problem gambling.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the jl365 Platform.

5.Legal Basis for Processing

jl365 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing is necessary to perform the contract between you and jl365 — specifically, to provide you with access to the Platform and its services.
• Legal obligation: Processing is required to comply with PAGCOR regulations, AMLA reporting obligations, KYC requirements, and other applicable Philippine laws.
• Legitimate interests: Processing is necessary for jl365's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, jl365 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.Data Sharing

jl365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other approved payment providers, to process deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged by jl365 to verify player identity and age.
• Game providers : Licensed game software providers whose games are available on the jl365 Platform, to the extent necessary to deliver game services and resolve disputes.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulatory directive.
• Fraud prevention agencies: Third-party fraud detection and prevention service providers engaged to protect the Platform and its players from fraudulent activity.
• Professional advisers: Lawyers, auditors, accountants, and other professional advisers engaged by jl365, subject to strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of jl365's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

7.Cookies & Tracking Technologies

jl365 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session authentication cookies and security tokens. These cookies cannot be disabled without affecting Platform functionality.
• Performance cookies: Used to collect anonymized data about how players use the Platform, such as pages visited and error messages encountered, to help us improve performance and reliability.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies: Used to understand aggregate usage patterns and player behavior on the Platform. Data collected through analytics cookies is anonymized where possible.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jl365 Platform. jl365 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

8.Data Retention

jl365 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

Upon expiry of the applicable retention period, jl365 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.

9.Data Security

jl365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the jl365 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information and KYC documents, is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized jl365 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular security training.
• Two-factor authentication: jl365 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular security audits: jl365 conducts regular internal and third-party security assessments, penetration testing, and vulnerability scans to identify and remediate potential security risks.
• Incident response: jl365 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, jl365 will notify the National Privacy Commission (NPC) and affected players in accordance with applicable law.

10.Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jl365:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jl365 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jl365 holds about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl365's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jl365's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jl365 has processed your personal data in violation of applicable data protection laws.

To exercise any of the above rights, please contact the jl365 Data Privacy Officer using the contact details provided in Section 14. jl365 will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act.

11.Children's Privacy

The jl365 Platform is strictly intended for adults aged 21 years and above, in compliance with PAGCOR regulations governing casino-style online gaming in the Philippines. jl365 does not knowingly collect personal data from individuals under the age of 21.

If jl365 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, jl365 will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jl365 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

12.Cross-Border Data Transfers

In the course of providing its services, jl365 may transfer your personal data to recipients located outside the Philippines, including game software providers, cloud infrastructure providers, and fraud prevention services that operate internationally. Where such transfers occur, jl365 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission.
• Implementing contractual clauses that require overseas recipients to protect your personal data to standards equivalent to those required under Philippine law.
• Conducting due diligence on all overseas data processors to verify their data protection practices before engaging their services.

By using the jl365 Platform, you acknowledge and consent to the transfer of your personal data to overseas recipients as described in this section, subject to the safeguards outlined above.

13.Policy Updates

jl365 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or regulatory requirements. When material changes are made, jl365 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last updated" date at the top of this Privacy Policy indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how jl365 protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

14.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jl365's data processing practices, please contact our Data Privacy Officer:

• Data Privacy Officer: jl365 Compliance Team
• Email: [email protected]
• General Support: [email protected]
• Response Time: All data privacy inquiries are acknowledged within 3 business days and resolved within 30 days in accordance with the Data Privacy Act.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.